Terms and Conditions
Terms and Conditions
The placement & purchase of an order with Shift Performance Parts Online or Shop 12/252 Hume Highway Lansvale NSW constitute the acknowledgment and acceptance of all terms and conditions listed below.
Shift Performance Parts reserves the right to make changes to its website, terms and conditions at any time.
COPYRIGHT & TRADEMARK NOTICE
This site is owned and operated by Shift Performance Parts. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Shift Performance Parts, ALL RIGHTS RESERVED. All images, audio and video clips are the sole property of Shift Performance Parts or their respective content provider. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Shift Performance Parts prior written permission. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
All prices listed in our website, advertisement and/or catalogue do not include shipping & handling charges. All prices are mail order prices; extra fees may apply for pick up. All prices and descriptions are subject to change without notice.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer, Shift Performance Parts shall have the right to refuse or cancel any order placed for product listed at the incorrect price. Shift Performance Parts have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, Shift Performance Parts will immediately issue a credit to your credit card account in the amount of the charge.
All parts sold by Shift Performance Parts, are racing parts for off road use only. Many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public roads or highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. Shift Performance Parts will not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labour. Shift Performance Parts will not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. Shift Performance Parts will not cover any loss in profit or labour due to errors in shipping, miss packaging, and/or extended delays for backorder items. Shift Performance Parts shall not be held accountable for any misconception or disappointment associated with any product.
All special ordered items must be prepaid before processing your order. Special ordered items cannot be cancelled or returned.
Any order which is cancelled with Shift Performance Parts after 24hrs from placement of order to the time of shipment will be subject to a cancellation fee of 20%.
Shift Performance Parts accepts all major credit cards, money orders,. Bank transfers also accepted;
Amex (American Express ) cards will incur a 2.99% fee on the Total of the Purchase invoice. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholder’s bank. Please DO NOT send cash, as we are not responsible for any loss that may occur with the Australia post Postal Service.
All orders are shipped by either Couriersplease or a pre-designated courier (Australia Post). In stock items usually ship within 24hrs after receipt of order. Shift Performance Parts does not guarantee on time deliver for out of stock items. Any expected shipment dates given to customer are approximate. Out of stock items will be placed on backorder. Backorder items will display an estimate time frame below the sale price. Shipping fees calculated by our shopping cart system are estimated. Shipping fees may be higher than stated by our shopping cart system for products using oversized boxes, multiple box shipments and backordered items.
Express Post shipping is only valid to areas that fall within the express post zone and still cannot be 100% guaranteed. Express Post shipping does not mean an order will be received within 24hours of being placed or the following day, this service is always determined on what time and when an order placed. Shift Performance Parts may use the quickest carrier/method for delivery regardless of which method is chosen upon checkout.
AUTHORITY TO LEAVE
Shift Performance Parts is not liable for any orders that are lost, damaged, or stolen when customers have chosen a courier option as ATL (Authority To Leave)
Typical handling time for items that are in stock is approx. 24-48 hours.
Claims for defective goods, shortages, delays, or failures in shipment or delivery, or for any other cause, shall be deemed waived and released by Buyer, unless made in writing within five (5) days after the arrival of the goods.
All items returned are subject to a 45% (forty-five percent) restocking fee. Returns are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders, custom orders and non stocked items. All other returns or exchanges are accepted within 7 days after date of invoice. It is the customer’s responsibility to contact Shift Performance Parts within this time period to be eligible for a return. You may contact via email in our Contact Us page. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. The returned item(s) must be accompanied with a copy of the original invoice. No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. If Shift Performance Parts does not accept a returned item as being defective and/or returnable for any reason, the buyer must accept any incurred cost. It is the responsibility of the customer to verify the correct part before ordering and installing a particular part. We do not accept returns if you make the wrong decision or simply change your mind. Credit Only is given where it applies.
All orders outside of Australia must be paid in full by bank wire transfer (must add $25.00 to order). All foreign orders are final. No returns will be accepted; therefore it is the buyer’s responsibility to order the correct part. Shift Performance Parts does not guarantee proper fitment for buyers foreign vehicle as all parts sold by Shift Performance Parts are made for the Japanese domestic market.
All products sold by Shift Performance Parts are only subject to the manufactures warranty if applicable. Manufacturer warranty will not be honoured if the customer’s mishandling, abused or faulty installation causes the defect.
All Electrical items are Void of any warranty unless fitted by a Fully Licensed Auto Electrician or Shift Performance Parts.
Most Japanese high performance parts come with their own factory warranty for a limited period from the date of purchase. If the product comes with a warranty card, you must keep it with you at all times in order to make a claim if you need to. The duration of warranty depends on each product and brand.
If the product proves to be faulty during the warranty period, we at Shift Performance Parts will send it back to the original manufacturer may it be in Japan, Australia or elsewhere on your behalf and get it repaired (if possible) or have it replaced with new one on your behalf.
The freight cost to and from the manufacturer and any other delivery or unforseen costs will have to be paid by you/the customer.
The product warranty only covers the product itself when it has been used in proper normal way, and does not cover the engine or other relating devices or equipment damaged by the product.
We are not responsible to any damage(s) or incident(s) on your car or vehicle BY MISUSAGE OF THE PRODUCT OR AT A RESULT OF AN ACCIDENT.
All goods supplied by Shift Performance Parts are designed for RACING USE ONLY and may be never be used on the public roads in Australia (or your country). It is your/the customer(s) responsibility to check with the appropriate local legal governing authorities within your/their country on the use of these products on public roads.
Shift Performance Parts has no risk assumed therefore the purchaser assumes that risk on receipt of this invoice.